Accepting wire and disbursement instructions by email can be dangerous, especially changes to those instructions. Before sending funds by wire, verify by calling the originator of the email using a previously known phone number, do not use the phone or email provided in the email creating the change.
WE DO NOT ACCEPT OR REQUEST CHANGES TO WIRING INSTRUCTIONS VIA EMAIL OR FAX.
Some of the ways you can help with Wire Fraud include:
1. Obtain Phone Number
At the beginning of the transaction, make sure to obtain the phone number of the Escrow Officer.
2. ALWAYS Confirm Over the Phone Before Wiring
Never wire funds prior to calling your escrow officer to confirm the wire instructions. Only use a phone number you were already previously provided (see number 1!). Do not use any different phone number included in the emailed wire transfer instructions.
3. Confirm Orally
Orally confirm the wire transfer instruction is legitimate and confirm the bank routing number, account numbers and other codes before taking steps to transfer the funds.
4. Don’t Send Personal Information Over Email or Text
Avoid sending personal information in emails or texts. Provide such information in person or over the telephone directly to the Escrow Officer.
5. Secure Your Accounts
Take steps to secure the system you are using with your email account. These steps include creating strong passwords and using secure WiFi as well as two-step verification processes.